How to make a payment?

In order to make a payment, please open the conversation you are having with the chosen tutor. At the top of the conversation thread you will see a green button that says 'buy tutors contact details'. Please click on this button and you will be directed to our payment page. The cost for a tutor's details is

How do I temporarily deactivate my account?

If you are no longer in need of a tutor you can temporarily deactivate your account. This will prevent tutors from messaging you, and a note will be displayed on your profile stating your account is inactiveness. To temporarily deactivate your account, goto the members home page and click on 'privacy'. Here you can change your 'profile status' from active to inactive. If you would like to re-active your account, please follow the same procedure.

How do I leave feedback?

After purchasing a tutor's details, you are given an option to leave feedback on your tutor's profile. Please ensure you are logged in - then click the 'members area' and 'leave feedback' button on the left hand side. You will be asked to write a message, and rate the tutor out of 5 stars.

What do I do if I have forgotten by username/password?

Forgotten your username and password? Not to worry! Click forgot username if you are unsure of your username. Click forgot password if you are unsure of your password. We will send you an email with instructions on how to reset these.

What do I do if my tutor does not message me?

Our purpose at tutor hunt is to bring both students and tutors together, but the tutors actually work for themselves, so they decide who they will get in contact with. It might be that the tutor you contacted already has a full schedule. Please do not be discouraged - I'm sure the perfect tutor for you is out there. We would advise that you message 6-7 tutors so you are more likely to receive a response. Also, try and keep an eye on a tutor's response rate. This will give you an idea of how quickly they will respond to your message.If after corresponding with the tutor you wish to take them as a teacher, and they agree to do this, they will click an accept button on their profile page. At this point a button will appear enabling you to purchase their contact details.